Email Susana
P. 773 348 9200

Susana Bautista, PhD

Research Fellow

Susana Smith Bautista is a scholar on museums and the arts, technology, and digital culture. She received her PhD in communication as a provost fellow from the University of Southern California (USC) and her Masters degree in art history/museum studies, also from USC, graduating Phi Kappa Phi. Susana has over twenty years experience working in the art world in Greece, New York, and Los Angeles as an art critic, curator, administrator, and editor. She served as executive director of the Mexican Cultural Institute of Los Angeles, editorial director of, and arts and culture commissioner for the City of Pasadena, California.

Susana's research focuses on the changing role of museums in the digital age, the distributed museum experience, and the sociocultural context in which museums and arts organizations use new technologies. Her forthcoming book from Alta Mira press is titled Museums in the Digital Age: Changing Meanings of Place, Community, and Culture, and she teaches at the USC Annenberg School of Communication and at Claremont Graduate University’s Arts Management Program.

re:search newsletter

More info

Keep in touch. Sign up for our monthly e-newsletter, re:search, and be the first to know about our reports, articles, professional dialogues, and more.

Our blog. Your comments. Jump in.

March 14, 2014 | Nicole Baltazar

Multiculturalism is key for creating inclusive arts experiences


Last month, Coca-Cola aired its now-famous Super Bowl ad depicting people from various racial, ethnic, and cultural groups singing “America the Beautiful” together in different languages. Among the instant outpouring of polarized reactions to this ad rang much praise for its depiction of a multicultural America. Yet the ad provoked a slew of negative responses as well. Many of the ad’s detractors questioned whether this multicultural America could ever feel as cohesive as an America whose citizens speak a common language, and therefore have taken great strides toward assimilating into a common culture.

More »